Effective Date: 14/10/2025
Company Name: Summit Telecommunications
Website: www.sumtel.com.au
1. Introduction
At Summit Telecommunications, we take your privacy seriously. This Privacy Policy explains how we handle your personal information when you use our IT services or contact us.
2. Information We Collect
We may collect information such as:
– Your name, business name, phone number, and email address.
– Technical details like device information or IP address (for support or monitoring).
– Information needed to set up or manage your IT systems.
We only collect information that helps us provide our services to you.
3. How We Use Your Information
We use your information to:
– Deliver IT support and managed services.
– Communicate with you about your account or support needs.
– Send invoices or manage billing.
– Keep our systems and services secure.
We do not sell or share your personal information with marketers or unrelated third parties.
4. Data Security
We take reasonable steps to keep your information safe. This includes using secure systems, access controls, and keeping customer data protected from unauthorised access or disclosure.
5. Third-Party Services
Sometimes we use trusted third parties (like cloud providers or software vendors) to help deliver our services. These providers are required to protect your information and only use it for authorised purposes.
6. Your Rights
You can ask us at any time to:
– Access the information we hold about you.
– Correct or update your details.
– Delete your information if it’s no longer needed.
Contact us using the details below to make a request.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
8. Contact Us
Summit Telecommunications
Email: admin@sumtel.com.au
Phone: 0267422320