Case Studies
Helping Small Family Business in Country Towns
The Brief
We were contacted by a small business in a neighbouring town who was struggling to find consistent IT support for their business. They were having issues with a number of computer network gremlins and requested a consultative meeting which we conducted onsite.
Our Approach
While small it was evident that their data was extremely private for their customers, in light of this Summit implemented a robust backup solution to protect the business and its customers.
The PC and related equipment had come to end of life so a data transfer and equipment upgrade was advised.
The old PC had also encountered virus issues in the past and implementing a managed Cyber Security Plan was important along with an Anti Virus application for the PC.
The Result
Summit has since forged a strong relationship with this business and understand that IT management can be daunting, frustrating and costly to small business. Our client has more confidence and less stress knowing that we are only a phone call away to help with any of her IT issues.
Big or small we understand that your business is your heart and soul and it is our job to help you succeed through expert advice from qualified technicians on all your business technology matters.
I would like to express my sincere thanks to SummIT Telecommunications. We are a small family business with limited knowledge when it comes to computer skills and the many things that can go wrong with our computer.
I was advised to contact SummIT in Gunnedah and they were wonderful. They made time to see us & was able to check out our computer in their office the afternoon I rang up. I have since needed their assistance on a number of occasions and they have been able to sort out our problems each and every time. I cannot recommend their services highly enough.